Frequently Asked Questions

  • Which payment methods can I use?

    For monthly subscriptions, we only accept Visa Debit, Mastercard and American Express. Paypal will only be accepted for courses that requires a one off payment.

  • Am I committed to a contract?

    No contractual obligation. Cancel anytime by only giving us 30 days' notice. We all love freedom!

  • Is online tutoring safe?

    We ensure our platform is very safe and promote a friendly community to ensure everyone feels welcomed. All of our tutors have up to date DBS enhanced check and vetted accordingly.

  • Is online tutoring worth it?

    Most certainly. Online tutoring offers a flexible way of learning, whether you're on the go or travelling, you can access your lessons with just a computer/laptop device and internet connection. It is far more convenient and all lessons are recorded for playback in your own time. We go beyond just an hour worth of tuition, we track and monitor student's progress to ensure they achieve academic excellence.

  • Who is eligible to sign up for the subscription?

    Students who are below the age of 18 will need consent of parent or legal guardian to subscribe on this site.

  • How do I check my child's progress?

    We will email monthly progress reports detailing overall performance of the student to the registered email address on the account.

  • How do I cancel my subscription?

    You can simply cancel the subscription from your account settings located in your dashboard. You will have access to the platform until the next bill date.

  • Who do I contact for support?

    Please email us on [email protected]. We will be more than happy to help!

  • How do I sign up to become a tutor?

    Please email us your CV at [email protected]. We must hire the best to become the best. If you feel you have what it takes, we would love to hear from you!